Legal

1. GENERAL PROVISIONS

1.1. Using any function or Services of the Portal and Mobile Apps, any individual (hereinafter referred to as the “User”), irrespective of its legal status and civil capacity, is subject to the rules and restrictions specified in this User Agreement (hereinafter referred to as the “Agreement”).

1.2. The User gives its consent to obey all provisions of this Agreement during registration in the Portal or Mobile Apps. In case of disagreement with any provision of this Agreement the User is not allowed to use the Service of the Administrator.

1.3. The Administrator may amend, supplement or in any other way modify the Agreement without prior notification of a User.

1.4. The Agreement with all amendments and supplements is posted on the Portal and Mobile Apps. Hereby the User consents to amendments and alterations of the Agreement without receiving any special confirmation of User.

1.5. Following terms in the present Agreement shall have the following meaning unless the context requires otherwise:

• Administrator - SWIFT MOBILITY LTD ", a company established under the laws of UK and duly registered under company number: 15296783

• Portal - web Portal https://www.swiftmobility.tech;

• Mobile App - an application for mobile devices "SWIFT" for iOS, Android and Windows;

• User - any legally capable individual who is at least 18 (eighteen) years old at the moment of registration or duly registered legal entity who accepted the provisions of this Agreement and uses Services of the Portal and Mobile Apps;

• Service - any operation, other than supply of goods, which is related to the provision of Service, used in the performance of a particular action or certain activities to meet individual needs of the User;

• Personal data - information or set of data about an individual who is identified or can be specifically identified with their use.

1.6. Additional terms of use of certain resources and Services can be specified on the Portal and Mobile Apps.

2. USER REGISTRATION

2.1. To use certain Services of the Portal and Mobile Apps the User is obliged to perform registration, resulting in creation of a unique account for the User to get access to the Services of the Portal and Mobile Apps.

2.2. The User shall provide accurate information about oneself while filling in an application form during registration.

2.3. If the User provides false information during registration or later, within the use of Services of the Portal and Mobile Apps, the Administrator has a right to suspend or terminate the account (registration) of the User without notice or obtaining any consent.

2.4. If the User's actions may lead to a breach of any rules and regulations of the applicable law, human rights and the possibility of claims towards the Administrator or ensuring responsibility of the Administrator for the actions of the User, the Administrator has a right to block User's actions immediately and suspend or delete the account of the User without notification or obtaining any consent from the User.

2.5. Except cases expressly provided in this Agreement, the Administrator undertakes to ensure all necessary measures stipulated by the applicable legislation of the United Kingdom and the requirements of reasonableness and good faith in order to protect Personal Data transmitted to the Administrator during registration of the User on the Portal and Mobile Apps.

2.6. By undertaking to comply with the requirements of this Agreement, the User gives own full, unconditional and irrevocable consent for use of Personal Data, provided at registration on the Portal and Mobile Apps, in order to include such Personal Data to the database of Portal and Mobile Apps Users.

2.7. The Administrator has a right to delete the User's account if it is not used during 12 calendar months.

2.8. At registration on the Portal and Mobile Apps the User shall enter a unique password. The User is fully responsible for the reliability of the password and protection of own account.

2.9. If the third party obtains access to the User's account, the User must immediately notify the Administrator in order to ensure the appropriate measures if the User is able to confirm the possession of such a specific account by the User.

2.10. The User ensures safety of information about passwords and other confidential information by himself. The Administrator is not responsible for the consequences of the disclosure of User's confidential information about Personal Data (Username and password). This provision regulates both the voluntary transfer of User's Personal Data to third parties and the loss of confidential information about User's Personal Data beyond its will.

3. USE OF PORTAL AND MOBILE APPS WITHOUT USER REGISTRATION

3.1. The User can use specific Services of the Portal and Mobile Apps without registration.

3.2. Regardless of the fact of registration the User undertakes to comply with the terms of this Agreement while using the Services of the Portal and Mobile Apps.

3.3. The Administrator has a right to restrict the use of certain Services of the Portal and Mobile Apps by the User without prior consent of the User to the terms of this Agreement.

3.4. If the User's actions may lead to a breach of any rules and regulations of the applicable law, human rights and the possibility of claims towards the Administrator or ensuring responsibility of the Administrator for the actions of the User, the Administrator has a right to block the User's actions immediately without notification or obtaining any consent from the User.

3.5. Except cases expressly provided in this Agreement, the Administrator undertakes to ensure all measures stipulated by the applicable legislation in order to protect Personal Data transmitted to the Administrator during use of the Services of the Portal and Mobile Apps by the User without registration.

 4. PERSONAL DATA

4.1. All issues regarding collecting, using, processing and protection of Users Personal data are regulated by separate Privacy Statement placed on the Portal and Mobile App.

5. PORTAL AND MOBILE APPS SERVICES

5.1. The Portal and Mobile Apps are intended solely to provide information Services to the Users, including access to public domain information, information that is lawfully provided by third parties, intellectual property items, which are legally used by placing on the Portal and Mobile Apps.

5.2. The Portal and Mobile Apps do not contain and are not purposed for posting of confidential information, restricted information, information of third parties, for posting of which the Portal and Mobile Apps have not obtained due permits and authorities.

5.3. In case the Users detect information and/or intellectual property items with restricted use or with the rights, which belong to third parties, the User must contact the Administrator and report on such violation, indicating the Internet address of information and/or intellectual property items, which violate the rights of third parties according to the User, and to report about the nature of such violation.

5.4. The Administrator, SWIFT or the other representative authorised by the Administrator on a contractual basis involve third parties providing and/or offering Services to the Users through the Portal and Mobile Apps. The Administrator, SWIFT, the other representative authorised by the Administrator provides such third parties informational, promotional and/or other Services exclusively, related to the posting of information about such third parties, without giving any guarantees to the Users as for the quality of Services provided to the Users by third parties.

5.5. The Administrator, SWIFT, other representative, authorised by the Administrator is not responsible and undertakes no obligation concerning Services provided to the Users on the Portal and Mobile Apps by third parties.

5.6. Provision of Services to the Users by third parties is carried out on the basis of certain agreements of specific Users and third parties, where the Administrator, SWIFT and the other representative, authorized by the Administrator are not the party, even if the User received information about these Services using the Portal and Mobile Apps, or if the Administrator, SWIFT and the other representative, authorized by the Administrator in any other way contributed to the conclusion of such agreements.

5.7. The Administrator, SWIFT and the other representatives, authorized by the Administrator is not responsible for the timing, quality of information about these Services, as well as the Administrator, SWIFT and the other representatives, authorized by the Administrator are not liable towards Users for any negative effects, damage (losses) caused to the User due to failure or improper provision of Services by third parties.

5.8. Insurance. The User gives its full, unconditional and irrevocable consent for insurance of its life during transportation, carried out by the third parties. The insurance is conducted at SWIFT's own expense, the User shall not be obliged to pay any insurance payments. The choice of the insurance company and the terms of insurance are determined at SWIFT discretion, whereon the User gives its unconditional consent.

6. LIMITS FOR PORTAL AND MOBILE APPS SERVICES USE

6.1. While using Services of the Portal and Mobile Apps the User may post information and intellectual property items (hereinafter referred to as the Content). In addition, at posting the Content, the User guarantees that he rightfully owns such content or proprietary rights for it and/or has received all necessary permits from third parties for posting such Content. If there are claims towards the Administrator, the User shall settle such claims by itself and at own expense or reimburse losses incurred by the latter due to improper placement of the Content on the Portal and Mobile Ads by the User.

6.2. The User agrees not to use the Services of the Portal and Mobile Apps for transmission, posting or spreading of information by any means, the content of which is unlawful, threatening, defamatory, offensive, infringing intellectual property rights, spreading hatred and/or discrimination against people by any grounds, contains offenses and claims towards other Users, the Administrator or any third parties whose rights are specified by the Law of United Kingdom "On the protection of public morality", the Constitution of United Kingdom and other relevant regulations. Distribution of any erotic, sexual or pornographic information on the Portal and Mobile Apps is also prohibited. In case the Administrator incur any losses related with posting of illegal information on the Portal, the User shall reimburse such losses of the Administrator in full amount.

6.3. The Administrator takes no action and is not responsible for the reliability of information, accuracy and legitimacy of posting Content on the Portal and Mobile Apps. The Administrator does not verify the Content posted by the Users and/or legally reproduced from other sources, including the Internet, provided that there is specified the source of such content and bears no responsibility for its accuracy and legitimacy.

6.4. While using the Portal and Mobile Apps the Users have no right to store, post, transmit or otherwise distribute any information and/or intellectual property items that may lead to the violation of third parties' rights, including the right for Personal Data protection.

6.5. While using the Portal and Mobile Apps the Users can not carry out any actions that violate or can be the result of a violation of the applicable legislation of the United Kingdom or legislation of another state where the User is located, as well as relevant international legislation.

6.6. Provision of information Services and advertising on the Portal and Mobile Apps is performed exclusively by the Administrator or under condition of prior written consent of the Administrator. The Users can not carry out unauthorized placement of advertising information, otherwise the User shall reimburse the incurred losses to the Administrator in full amount.

6.7. Information posted on the Portal and Mobile Apps shall not include:

- restriction of rights of minorities;

- false representation as another person or representative of a company and/or community without sufficient rights, concerning also the staff and owners of the Administrator, as well as misrepresentation on properties and characteristics of any entities or objects;

- materials which the User has not right to disclose according to the law or in accordance with any contractual relations;

- materials violating rights concerning any patent, trademark, trade secret, copyright or other proprietary rights and/or copyright and adjacent rights of third party;

- adware, "spam" correspondence, "chain letters", invitation to financial Services or imposing of Services otherwise;

- materials containing computer codes designed to breach, destroy or limit the functionality of any computer or telecommunications equipment or programs to perform illegal access as well as serial numbers to commercial software products, logins, passwords and other means to obtain unauthorized access to paid resources of the Internet;

- drugs advertising;

- posts with rude and offensive remarks and proposals addressing to anyone;

- posts with pornographic content.

6.8. Any materials received by User through the Portal and Mobile Apps are applied by the User at their own risk. The User is solely responsible for any damage to the computer and/or data after downloading and using these materials.

6.9. The Administrator shall inform the User about claims of third parties concerning the Content posted by the User. The User agrees to provide the Administrator with the data about the rights for the Content or to delete the Content.

6.10. The Administrator has a right to provide available information about the User, without excluding Personal Data, to the state authority upon first demand of such appropriate authorized (law enforcement) authority in accordance with the applicable legislation.

7. EXCLUSIVE RIGHTS AND GUARANTEES OF ADMINISTRATOR

7.1. The Portal, Mobile Apps, any of its components, including source code, design elements, text and other intellectual property items are the exclusive property of the Administrator.

7.2. This Agreement does not provide any rights or permissions for the User to use the Portal and Mobile Apps by means other than provided according to the functionality of the Portal and Mobile Apps.

7.3. The Portal is available to Users according to the "as is" principle. The Administrator undertakes no guarantees for the smooth operation of the Portal and Mobile Apps Services, timeliness and accuracy of their operation as for verification of any facts and compliance of the Services of the Portal and Mobile Apps with objectives of the User.

8. LIABILITY LIMITATION OF ADMINISTRATOR

8.1. The Administrator, SWIFT and the other representatives, authorized by the Administrator is not liable for any damage to life and health, any direct and/or indirect losses, material and/or non-material damage, liabilities or losses incurred as a result of the using or non-using of information posted on the Portal and Mobile Apps as well as using of the Services of Administrator and which may be caused by incomplete or untimely providing of information Services by the Portal and Mobile Apps; lack of opportunities to access Services or use them; failure to provide or improper provision of Services to Users by any third parties; any actions or omissions of third parties; availability or lack of third parties’ authorities, permits, licenses, approvals, the presence or absence third parties’ special legal status etc.; unauthorized distribution, modification or destruction of Users information as a result of any use of the Portal and Mobile Apps.

8.2. The Administrator does not guarantee regular or unconditional access to the Services provided on the Portal and Mobile Apps. Force majeure and other factors, prevention or elimination of which is beyond the capacity of the Administrator may disturb the functioning of the Portal and Mobile Apps.

8.3. The Administrator is always willing to take into consideration the suggestions and proposals of any User of the Portal and Mobile Apps concerning its operation.

9. FINAL PROVISIONS

9.1. This Agreement is a contract between the User and Administrator concerning the procedure of use of the Services of the Portal and Mobile Apps and it supersedes all prior agreements between the User and Administrator.

9.2. The present Agreement shall be governed by and construed in accordance with the legislation of the United Kingdom. Issues other than regulated by this Agreement shall be settled in accordance with the applicable legislation of the United Kingdom. All possible disputes arising from relations governed by this Agreement shall be settled in the manner prescribed by the applicable legislation of the United Kingdom at the place of location of the Administrator. Throughout the text of this Agreement, unless expressly stated otherwise, the term "legislation" refers to the legislation of United Kingdom

9.3. Considering cost-free Services provided under this Agreement, the rules on consumer protection, stipulated by the legislation of the United Kingdom, cannot be applied to relations between the User and Administrator.

9.4. Nothing in this Agreement shall be understood as the establishment between the User and Administrator of agency relationships, assignments, company relations, and relations as for joint activity, employment or any other relationship, not expressly provided in the Agreement

9.5. In case one or more provisions of this Agreement shall be deemed invalid or such as have no legal effect because of any reasons, it does not affect the validity or applicability of the other provisions of the Agreement.

9.6. Inaction of the Administrator as for violation of the Agreement by the User or other Users does not preclude Administrator's rights to take appropriate actions to protect its rights later and does not specify the Administrator's waiver in case of further such or similar violations.

9.7. The User confirms that he got acquainted with Payment Policy, Cancellation Policy, placed on the Portal and Mobile Apps and gives its full, unconditional and irrevocable consent with their terms.

This Privacy Policy is developed by the Company “SWIFT MOBILITY LTD ” (hereinafter referred to as “We”), being the personal data owner within the meaning of the Law of EU “On Personal The Data Protection Act 2018 is the EU's implementation of the General Data Protection Regulation (GDPR), (hereinafter referred to as the Law) and regulated by this law.

First things first – your privacy is important to us. Taking advantage of our services you have put the trust in us and we really appreciate that trust. It means that we are committed to protecting and safeguarding any personal data you provided to us.

This Privacy Policy applies to any kind of personal data we process through the websites: https://www.swiftmobility.tech (the hereinafter referred to as “Websites”), the apps for mobile devices "Swift" and "Swift Driver" for iOS, Android та Windows (hereinafter referred to as the “Mobile Apps” or the “Apps”), аnd also through other channels specified in this Privacy Policy.

You give consent to obey all provisions of this Privacy Policy during your registration in the Websites and Mobile Apps and also placing order without registration in the Website https://www.swiftmobility.tech. If you disagree with this Privacy Policy, you could not use Mobile apps or the Websites.

We might amend this Privacy Policy from time to time or otherwise change the Privacy Policy without prior notice. You hereby give your consent to amend the Privacy Statement without obtaining any specific confirmation from you. We recommend you to check this page regularly to keep you up to date with the latest changes. 

What kind of personal data do we process?

Personal data you provide us with.

А) The Website https://www.swiftmobility.tech and "Swift" Mobile App users

We process personal data which you provide to us: name, e-mail, phone number, city put in the registration form on the Website or in the Mobile app while completing your profile. We may collect your data when you are registered via Facebook, Google.

We also process your data when you need to contact our customer service or contact us through other channels (social networks etc.).

There are other occasions when you provide us information. You can create an account, which allows you to store personal settings, view previous orders, schedule future orders and change the current ones.

You can participate in our promotion activities. In such a case, you will also provide us with your personal data. In addition, you can send us feedback about the Website and the Mobile Apps, share your opinion, or request for assistance while using the services of the Website or Mobile Apps.

In order to insure your life and health during the transportation and to receive an insurance indemnity, you give us your personal data: surname, name and patronymic, telephone number, date of birth, series and passport number, ID number and other information that may be required by the insurance company.

B) "Swift" Partners (Website https://www.swiftmobility.tech and "Swift Driver" App users)

We process personal data which you provide to us: name, e-mail, phone number, while you conclude the service agreement with us by accepting a public offer posted on the Website.

We also collect your personal data when you need to contact our customer service or contact us through other channels (social networks etc.).

There are other occasions when you provide us with your personal information. You may create an account (personal cabinet), which allows you to save personal settings, upload photos, view completed orders etc.

You can participate in promotion activities. In such a case, you will also provide us with your personal data. In addition, you can send us feedback about the Website and the Mobile Apps, share your opinion, or request for assistance while using the services of the Website or Mobile Apps.

In order to insure your life and health during the transportation of passengers and to receive an insurance indemnity, you give us your personal data: surname, name and patronymic, telephone number, date of birth, series and passport number, ID number and other information that may be required by the insurance company.

Personal data we process automatically.

We may automatically process certain data, including your IP-address, date and time when you use our services, information about hardware, software, and Internet browser you use, and in addition, information about the operating system your computer or mobile device is using, such as versions of software and language settings. We may also collect information about the links you are clicking on and the pages made visible to you.

If you are using a mobile device, we can also receive data that identifies the device, settings and features, location, software errors and other system operations and your advertising identifiers. When you use our services through the Website or Mobile Apps, we collect the data about the websites you used to access our services and the data about your hardware / software.

Our Mobile Apps may access a variety of services and data on your mobile device: to phone address book (contacts), location and external storage devices (memory cards). In any case, such access is not granted without your permission.

Personal data you give us about others.

The Website https://www.swiftmobility.tech and "Swift" Mobile App users

Of course, you might not simply be making an order for yourself. You may order transportation services for any person by providing us with his phone number. However, at this point we have to point out that it’s your responsibility to ensure that the person or people you have provided personal data about are aware that you’ve done so, and have understood and accepted how we use their information (as described in this Privacy Policy).

Information from other sources.

These may include users feedback, such as ratings or compliments, users or others providing information in connection with claims or disputes, information from insurance providers, financial services providers and from publicly available sources. We may combine the information collected from these sources with other information in its possession.

Why do we process your personal data?

We collect, use and process your Personal data for different purposes. Your personal data may be used, inter alia, as follows:

А) The Website https://www.swiftmobility.tech and "Swift" Mobile App users

– Placing orders: We use your personal data to place orders for transportation via Website or through Mobile App. We as well transmit your personal data to ensure our Partners can perform your order.

– Customer service: we provide 24/7 customer support. Equipped with your personal data our support team can help you to manage your order and answer questions related to it.

– You create the user’s account in the Mobile App or in the Website. We use the information that you provide us with to manage your user account.

Marketing: We also use your personal information (phone number and email address) to send newsletters, information, advertisements and promotional materials. If you participate in promotions, relevant information will be used to manage it. We also display newsletters, information, advertisements and promotional materials in Mobile App and on the Website.

– Communication with you. We may contact you with other questions via email and by phone, depending on the type of contact information that you share with us. We are also working hard to process all the requests that you send us.

– Call tracking: when you call our customer support we use a system of automatic number identification, to match your phone number with your order. It helps us to save time and provide better services to you. Your conversation with our staff can be listened to in real time or recorded to monitor the quality of services and further training of our team. Records are kept for a limited period of time and removed automatically, unless we consider it necessary to keep them for a longer period (if necessary, including at the request of the government authorities if required by the law). All phone records are used strictly in accordance with this Privacy Policy.

– Using services of your mobile device: Mobile Apps may access various services and data on your mobile device: to phone address book (contacts), location and external storage devices (memory cards). Such access is possible only if you provide separate consent.

• “Phone address book (contacts)” service: access to this service in your mobile device is required to enable you to make order for any person by sharing his phone number from your phone address book. We do not share your data related to the phone address book to third parties, besides sharing the phone number of the transported person with Partners in order to perform orders for this person, and will not use them otherwise than in connection with the use of Mobile Apps as required by this Privacy Policy.

• “Location” service: we get access to your location in order to ensure quality of service, including demonstration of Partner’s vehicle location, which is performing your order. We do not share this information with any third parties.

• “Storage access” service: we can write to the memory card of your phone some temporary technical data (cache) associated with your order. We do not share this information with any third party and will not use it otherwise than in connection to the use of Mobile App as required by this Privacy Policy.

– Insurance of your life and health during the transportation: We transfer the personal data received from you to the insurance company in order to insure your life and health during transportation, including for transfer of the personal data to the foreign subjects of relations, related to personal data, for the purpose of performing of legislation requirements, requirements of the contract of life and health insurance and other contracts, including reinsurance, realization of rights, provided to the insurance company by the legislation or the contract and provision of realization of tax relations and relations in spheres of accounting, audit, financial services and assistance services, advertising, marketing and actuarial researches, assessment of the quality of the insurance company service.

– Legal purposes: Finally, in certain cases, we may need to share your personal data with the Government authorities if it is required by the competent authorities.

B) "Swift Mobility Ltd” Partners (Website https://www.swiftmobility.tech and "Swift Driver" App users).

– Order execution: We use your personal data to process the customer’s (the Website https://www.swiftmobility.tech and "Swift" Mobile App user’s) orders you accepted.

– Partner’s Support: We provide customer support for our Partners. Equipped with your personal data our support team can help you to manage your order and answer questions related to it.

– Account (personal cabinet): Partners can create a personal cabinet in a Website or Mobile App. We use the information that you provide us to manage the personal cabinet. We securely store and don’t share data to third parties related settings and statistical information contained in your mobile App (setup filters and algorithms for selecting orders, executed orders statistics, etc.).

– Marketing: We also use your personal information (phone number and email address) to send newsletters, information and promotional materials. If you participate in promotions, relevant information will be used to manage.

– Communication with you. We may contact you with other questions via email and by phone, depending on the type of contact information that you share with us. We are also working hard to process all the requests that you send us.

– Call tracking: when you call our customer support we use a system of automatic number identification, to match your phone number with your order. It helps us to save time and provide better services to you. Your conversation with our staff can be listened to in real time or recorded to monitor the quality of services and further training of our team. Records are kept for a limited period of time and removed automatically, unless we consider it necessary to keep them for a longer period (if necessary, including at the request of the government authorities if required by the law). All phone records are used strictly in accordance with this Privacy Policy.

– Using services of your mobile device: Mobile Apps may access various services and data on your mobile device: location, and external storage devices (memory cards). Such access is possible only if you provide separate consent.

• “Location” service: we get access to your location in order to ensure quality of service, including providing current information about orders, which are placed close to your location.

• “Storage access” service: we can write to the memory card of your phone some temporary technical data (cache) associated with your order. We do not share this information with any third party and will not use it otherwise than in connection to the use of Mobile Apps as required by this Privacy Policy.

– Insurance of your life and health during the transportation of passengers: We transfer the personal data received from you to the insurance company in order to insure your life and health during transportation, including for transfer of the personal data to the foreign subjects of relations, related to personal data, for the purpose of performing of legislation requirements, requirements of the contract of life insurance and other contracts, including reinsurance, realization of rights, provided to the insurance company by the legislation or the contract and provision of realization of tax relations and relations in spheres of accounting, audit, financial services and assistance services, advertising, marketing and actuarial researches, assessment of the quality of the insurance company service.

– Searching for things left in the car: We transfer your name and phone number to the Website https://www.swiftmobility.tech and "Swift" Mobile App users in order to assist in returning to them the personal things left in the car during transportation.

– Accounting Purposes: We use your name, last name for accounting and tax purposes.

– Legal purposes: Finally, in certain cases, we may need to share your personal data with the Government authorities if it is required by the competent authorities.

How do we transmit your personal data to third parties?

In certain circumstances we transmit your personal data to third parties.

А) The Website https://www.swiftmobility.tech and "Swift" Mobile App users

– Procession of your orders: we share your personal data with Partners in order to enable our Partners to perform your orders.

– Third party suppliers, who provide services: we may use third party service providers to process your personal data on our behalf. This might happen due to various reasons, for example, to send information and promotional materials. Independent service providers must agree to obey the confidentiality regime of your data and will not use your personal data for other purposes. We do not share your personal information with third parties for sending information and promotional materials.

– Government authorities: we transfer personal information to law enforcement, tax, fiscal and other governmental authorities to the extent as might be required by the current legislation of the United Kingdom or if it is necessary for the prevention, detection or termination of criminal acts and fraud. In addition, we may need to transfer personal data to the government authorities to protect our rights or property and rights or property of our Partners.

– Insurance companies: by signing the relevant annexes to the agreement with the insurance company, we will transfer your personal data to the extent that it is necessary to insure your life and health during transportation.

– Financial companies: we transfer your travel history, information about the order with the personal data you provided during registration on the Website https://www.swiftmobility.tech and the Mobile Application "Swift", the date of your registration on the relevant requests of financial service providers in order to confirm your travel.

B) "Swift Mobility Ltd" Partners (Website https://www.swiftmobility.tech and "Swift Driver" App users).

– Order execution: we share your personal data with the customers – Website https://www.swiftmobility.tech and "Swift" Mobile App users, which orders your performances.

– Third party suppliers, who provide services: we may use third party service providers to process your personal data on our behalf. This treatment might happen for different purposes due to various reasons, for example, such as to send information materials. Independent service providers must agree to obey the confidentiality regime of your data with confidentiality and will not use your personal data for other purposes.

– Government authorities: We transfer personal information to law enforcement, tax, fiscal and other competent governmental authorities to the extent as might be required by the to which it requires by the current legislation of the United Kingdom or if it is necessary for the prevention, detection or termination of criminal acts and fraud. In addition, we may need to transfer personal data to the competent government authorities to protect our rights or property and rights and property of our Partners.

– Insurance companies: by signing the relevant annexes to the agreement with the insurance company, we will transfer your personal data to the extent that it is necessary to insure your life and health during transportation.

– Searching for things left in the car: upon writing or verbal request of the Website https://www.swiftmobility.tech and "Swift" Mobile App users, we give them your name and phone number in order to assist in returning the personal things left in the car during transportation.

C) "Swift Mobility Ltd" uses ( Missed Call Authentication ) 

Technology by CheckMobi SDK for missed call verification that is made by intercepting a missed call from a random number allowing Swift to verify a user with a seamless user experience that removes the pin-entry on Android and reduces signup friction.

A user that wants to get verified will receive a missed call from a random number. The last 4 digits from the incoming number represent the one-time password (or pin number) that the user needs to validate his mobile number.

Why do we receive your consent and how can you withdraw it?

Accepting this Privacy Policy during registration or making order without registration in the Website https://www.swiftmobility.tech, you agree that we will use and process your Personal data and confirm that such consent is in accordance with your own will and in your own interests. You provide consent to the Personal data processing to perform any actions regarding Personal data, which are necessary to achieve the above purposes, including, without limitation: collection, systematization, accumulation, storage, adaptation, clarification (update, change), use, distribution (including by sale or transfer), cross-border transmission, depersonalization, blocking, destruction, and any other actions with Personal data in accordance with the legislation of United Kingdom. We apply certain methods of Personal data processing without any limitations. We perform the processing of Personal data with the use of automation means.

This consent is a personal data subject’s written notification about its inclusion to the database of Websites and Mobile Apps users on the day of registration in Websites and Mobile Apps.

The following types of Personal data processes or uses are done on the basis of your respective consent: Phone address book (contacts), Location, Storage access. You may revoke your consent at any time. If you revoke your consent, you will not be able to use any service or feature that requires collection or use of the Personal data we collected or used on the basis of consent.

You can withdraw your consent with our Privacy Policy and with your life and health insurance by sending an email to contact@www.swiftmobility.tech. Please write “Withdrawal of сonsent” in the subject line of your email to speed up our response.

The personal data of the Users of the Website https://www.swiftmobility.tech and the Mobile App "Swift", without which the service Swift can not be provided:

– Phone number when ordering through the Mobile App, Website.

– Phone number and User’s name when placing an order through the Website without User’s registration.

Personal data "Swift Mobility Ltd” Partners (Website https://www.swiftmobility.tech and "Swift Driver" App users), without which the Swift service cannot be provided:

– name, surname, email, phone number, city.

If your other personal data processing consent is withdrawn, your account remains active. We will always attempt to authenticate the request to ensure that it comes from the account owner. If we are unable to successfully authenticate a request, we cannot process the withdrawal of consent.

How can you control the personal data you have provided us with?

You can review the personal information we keep about you at any time. You can make a request regarding your personal data by sending us an email to the following address: contact@swiftmobility.ltd. Please indicate in the subject line of the letter “Request for personal data” to speed up the process.

You can also contact us, in case you consider that the personal data we have for you is incorrect, or if you believe that we are no longer entitled to use your personal data, or if you have any other questions about how your personal information is used, or if you have any further queries about this Privacy Policy. You can delete your user account at any time by signing into your account on the Website or Mobile App and choosing to remove your account.

Terms of personal data storage

А) The Website https://www.swiftmobility.tech/ and "Swift" Mobile App users

Your personal data will be stored as long as you have an active account.

If your account is closed, personal data will be deleted from the databases, unless such data is required to be retained for legal, marketing, and fraud prevention purposes. The personal data required for the above purposes will be stored for 7 years. Upon expiry of the above period, we will anonymize your personal data in order it can not be personally associated with you.

In this case, we may use this information to target advertising and / or informational materials, for statistical or other purposes, without further informing you, as such information ceases to be personal data.

The deinstallation of Mobile App in your device does not cause the deletion of your personal data.

B) "Swift Mobility Ltd” Partners (Website https://www.swiftmobility.tech and "Swift Driver" App users).

Your personal data will be stored as long as you have an active account (personal cabinet). If your account is closed, personal data will be deleted from the databases, unless such data is required to be retained for legal, marketing, accounting and fraud prevention purposes. The personal data required for the above purposes will be stored for 5 years. Upon expiry of the above period, we will anonymize your personal data in order it can not be personally associated with you.

In this case, we may use this information to target advertising and / or informational materials, for statistical or other purposes, without further informing you, as such information ceases to be personal data.

The deinstallation of Mobile App in your device does not cause the deletion of your personal data.

What security procedures do we put in place to protect your personal data?

We know that security is important to our users and we care about the security of your information. We maintain technical, physical, and administrative security measures to protect the security of your personal data against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use include firewalls, data encryption, physical access controls to our data centers and information access authorization controls. Only authorized personnel are permitted to access personal data in the course of their work.We need your help too: it is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third-parties.

If you pay Partners for the transportation services ordered through the Website https://www.swiftmobility.tech or Mobile App «Swift» by your bank card; you will be automatically redirected to the website of the financial services provider and enter your personal data and bank card information directly to the website of the financial services provider. Websites or Mobile Apps do not collect any data about your bank (credit) cards, but the Partners of "Swift", LLC participating in the bonus program, may provide us with bank card details under certain conditions.

How do We treat personal data of children?

We strongly believe in protecting the personal data of children. In line with this belief, we do not knowingly collect or maintain personal data from persons under 18 years of age, and our Websites or Mobile Apps are not directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access our Websites or Mobile Apps at any time or in any manner.

Cookies

We may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (“Cookies”) in connection with your use of the Websites or Mobile apps for a number of purposes: your authenticating, remembering your preferences and settings, and other purposes as specified below.

A cookie file is a small amount of data that is placed in the browser of your computer or on your mobile device. So-called “first party cookies” are cookies which are served by Websites or Mobile Apps. In case we allow others to service cookies through the Websites or Mobile apps, these cookies are so-called “third party cookies”.

In addition, there is a difference between session cookies and permanent cookies. Session cookies will only exist until you close your browser. So-called “first party cookies” have more longer-term actions: they are not automatically deleted when you close the browser.

“Software Development Kits” (SDKs) function like pixels and cookies, but operate in the mobile app context where pixels and cookies cannot always function. The primary app developer can install pieces of code (the SDK) from partners in the app, and thereby allow the partner to collect certain information about user interaction with the app and information about the user device and network information.

Cookies are used for different purposes. They allow you to be recognized as the same user across the pages of a Website, between Websites or when you use Mobile Apps.

Websites and Mobile Apps use cookies for different purposes:

Technical cookies: We try to give our visitors an advanced, user-friendly website and apps that adapt automatically to their needs and wishes. To achieve this, we use technical cookies to show you our website, to make them function correctly, to create your user account, to sign you in and to manage your orderings. These technical cookies are necessary for Websites and Mobile Apps to function properly.

Functional cookies: We also use functional cookies to remember your preferences and to help you to use Websites and Apps efficiently and effectively. We may also use cookies to remember your registration information so that you don’t have to retype your login credentials each time you visit our site. Your password will, however, always be encrypted. These functional cookies are not strictly necessary for the functioning of service Swift, but they add functionality and enhance our Websites and Mobile Apps experience.

Analytics cookies: We use these cookies to gain insight into how our visitors use the Website and Mobile Apps. This means we can find out what functions work appropriately, optimize and improve Websites or Apps, understand the effectiveness of advertisements and communications. Analytical cookies help us to ensure that Websites and Apps are interesting and relevant for you.

Marketing cookies: We use these cookies to deliver newsletters, information, advertisements and promotional materials or advertisement campaign performance. For example, we may rely on information gleaned through these cookies to serve you newsletters, information, advertisements and promotional materials that may be interesting to you.

It also means we can use details about how you’ve interacted with the site, such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you enter into various fields.

For "Swift" Mobile App users as well as «Swift Driver» App users, you can choose via your device operating system to allow cookies or share your advertising ID with us or our advertising service providers.

If you do not wish for your Personal Data to be collected via Cookies on the Website, you may deactivate cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser. You may also be able to limit our sharing of some of this Personal Data through your mobile device settings.

How to contact us?

You can address your questions, comments and queries on this Privacy Policy by email: contact@swiftmobility.tech. You can also contact us if you believe that we somehow violated this Privacy Policy and let us know what exactly was violated by this Privacy Policy. We will investigate your claim as soon as it is practically possible.

1. GENERAL PROVISIONS

1.1. The User Agreement (hereinafter referred to as the Agreement) is an agreement between the User and the Administrator in respect of the use of the Service SWIFT and supersedes all previous agreements between the User and the Administrator.

1.2. When using the Service SWIFT, the User, regardless of his legal status and civil capacity, is subject to the rules and restrictions set out in this Agreement.

1.3. The Agreement with any changes and additions shall be placed on the Web-site and Mobile Application for general information.

1.4. The User confirms that he is fully and completely familiar and agrees with the terms of the Agreement. In case if the User disagrees with any of the provisions of this Agreement, the User is not allowed to use the Service SWIFT.

1.5. The User agrees to keep the terms of this Agreement during User’s registration on the Website or the Mobile Application or placing an Order on the Website without registering as the User.

1.6. The Administrator may amend or otherwise modify this Agreement without prior notice to the User. The User hereby agrees to amend the Agreement without receiving any specific confirmation from the User.

1.7. For the purposes of this Agreement, the following terms shall apply:

• Administrator – means a legal entity established in accordance with the legislation of United Kingdom – LTD “SWIFT”;

• User – means any capable individual who is 18 (eighteen) years old at the moment of registration of the User or the placing of the Order without registration, or a legal entity accepted the terms of this Agreement and uses the Service SWIFT;

• Service SWIFT – means the ability to use the Technology platform for free by the User through the Website, Mobile Application for the purpose of placing information about the Order, to familiarize with the offers of Partners for the possible fulfillment of the Orders and to find such offers according to the criteria specified by the User, as well as for organizing communication between the Administrator, User, Partner SWIFT.

• Partner SWIFT – means a third party providing and/or offering to the User the provision of passenger transportation services, the services of managing the User’s vehicle (“driver” service), delivery services, having contractual relations with the Administrator on the basis of the information services agreement, which is public and concluded through the accept by the Partner of the Public Offer on the provision of information services, posted by the Administrator on the electronic resource: www.swiftmobility.ltd.

• Order – means an order of the User to provide the passenger transportation services, the services of managing the User’s vehicle (“driver” service), delivery services, structured according to the requisite details: address of the points of departure and destination of the passenger transportation, the time of car arrival, type of car, cost of transportation as well as additional requirements.

• Services – means the passenger transportation services, the services of managing the User’s vehicle (“driver” service), delivery services provided by the Partners SWIFT to the Users.

• Website – means a web-page on the Internet at the address: www.swiftmobility.ltd

• Mobile Application means a copy of a Software in the form of a mobile application for mobile devices iOS, Android, called “SWIFT”, which is provided by the Administrator to the User for the temporary use (during the validity of this Agreement) for functional use by the end user as a tool for providing the Service SWIFT.

• Technology platform means an interconnected set of computer programs and electronic data in the form of numbers, letters, symbols, images and combinations thereof (including graphic information, video information, etc.) intended to collect, process, distribute, store, present information about Orders received by Administrator from Users and giving the Partners SWIFT an access to this information.

2. USER REGISTRATION

2.1. To use the Service SWIFT the User shall perform registration via Website or Mobile Application, resulting in creation of a unique account for the User to get access to the Service SWIFT.

2.2. The User shall provide accurate information about oneself while filling in an application form during registration.

2.3. If the User provides false information during registration or later, within the use of Service SWIFT, the Administrator has a right to suspend or terminate the account (registration) of the User without notice or obtaining any consent.

2.4. If the User’s actions may lead to a breach of any rules and regulations of the applicable law, human rights and the possibility of claims towards the Administrator or ensuring responsibility of the Administrator for the actions of the User, the Administrator has a right to block User’s actions immediately and suspend or delete the account of the User without notification or obtaining any consent from the User.

2.5. The Administrator has a right to delete the User’s account if it is not used during 12 calendar months.

2.6. During registration via the Website and Mobile Application the User shall enter a unique password. The User is fully responsible for the reliability of the password and protection of own account.

2.7. If the third party obtains access to the User's account, the User must immediately notify the Administrator in order to ensure the appropriate measures if the User is able to confirm the possession of such a specific account by the User.

2.8. The User ensures safety of information about passwords and other confidential information by himself. The Administrator is not responsible for the consequences of the disclosure of User’s confidential information about Personal Data (Username and password). This provision regulates both the voluntary transfer of User’s Personal Data to third parties and the loss of confidential information about User’s Personal Data beyond its will.

3. USE OF THE SERVICE SWIFT WITHOUT USER REGISTRATION

3.1. The User can use the Service SWIFT without User registration only when placing an Order via the Website. In this case the User must fill in the Order form with his/her name and phone number.

3.2. Regardless of the fact of registration the User undertakes to comply with the terms of this Agreement while using the Service SWIFT.

3.3. If the User’s actions may lead to a breach of any rules and regulations of the applicable law, human rights and the possibility of claims towards the Administrator or ensuring responsibility of the Administrator for the actions of the User, the Administrator has a right to block the User’s actions immediately without notification or obtaining any consent from the User.

4. PERSONAL DATA

4.1. All issues regarding collecting, using, processing and protection of Users Personal data are regulated by separate Privacy Policy placed on the Website and Mobile Application

5. SERVICE SWIFT

5.1. The Service SWIFT is provided to the User solely for personal non-commercial use, enabling Users to arrange and schedule transportation.

5.2. The Administrator, on a contractual basis, gives Partners SWIFT access to the User’s Order information. Partners SWIFT provide Services to the Users upon acceptance of the Order. The Administrator shall not be liable or incur any liability to Users for the Services provided by the Partners SWIFT and does not provide any guarantees to the Users for the quality of such Services.

5.3. Services are provided by Partners SWIFT on the basis of separate agreements between particular Users and Partners SWIFT, the party of which is not the Administrator, even if the User obtains information about such Services through the use of the Service SWIFT or if the Administrator otherwise facilitates the conclusion of such agreements.

5.4. The Administrator is not responsible for the terms, content, timeliness and quality of the information provided by the Partners SWIFT about the Services, the availability of these Services at this moment, and the Administrator is not responsible before the User for possible negative consequences, losses (damage) caused to the User due to failure or improper providing Services by the Partners SWIFT.

5.5. When ordering the automobile class “Delivery”, the User undertakes not to order the delivery of items, the transportation of which is prohibited by the current legislation of the United Kingdom. The User agrees that in the event of violation of this article, he is responsible for all possible risks and / or consequences that may arise in connection with the transportation of such items. In this case, Partners SWIFT have the right to refuse the User to provide delivery services in case of detection of items, transportation of which is prohibited by the current legislation of the United Kingdom.

5.6. The Website, Mobile Application, Service SWIFT are not intended to post sensitive information, restricted information, third party information that has not been properly licensed and authorized by the Administrator.

5.7. The Administrator reserves the right to suspend access to the Service SWIFT or part thereof at any time for any reason or in the absence thereof without prior notice to the User.

5.8. The Administrator has the right to insure the life and health of the Users during the transportations by the Partners SWIFT. Insurance is provided by the Administrator at his own expense and the User is not obliged to pay any insurance payments. The choice of the insurance company and the terms of the insurance are determined at the discretion of the Administrator, whereon the User gives its consent. The User has the right to withdraw his / her insurance consent at any time by sending a respective e-mail to the following email of the Administrator: contact@swaiftmobility.ltd

6. LIMITS FOR THE SERVICE SWIFT USE

6.1. While using the Service SWIFT the User may post information and intellectual property items including but not limited to: ratings, reviews, comments about the Service SWIFT and / or Partners SWIFT (hereinafter referred to as the Content). In addition, at posting the Content, the User guarantees that he rightfully owns such content or proprietary rights for it and/or has received all necessary permits from third parties for posting such Content. If there are claims towards the Administrator, the User shall settle such claims by itself and at own expense or reimburse losses incurred by the latter due to improper placement of the Content on the Website and Mobile Application by the User.

6.2. The Administrator reserves the right to refuse the posting and at any time to remove / block the Content at its discretion for any reason without notice to the User and his consent.

6.3. The Administrator takes no action and is not responsible for the reliability of information, accuracy and legitimacy of posting Content on the Website and Mobile Application. The Administrator does not verify the Content posted by the Users and bears no responsibility for its accuracy and legitimacy.

6.4. The Administrator shall inform the User about claims of third parties concerning the Content posted by the User. The User agrees to provide the Administrator with the data about the rights for the Content or to delete the Content.

6.5. The User agrees not to use the Service SWIFT for transmission, posting or spreading of information by any means, the content of which is unlawful, threatening, defamatory, offensive, infringing intellectual property rights, spreading hatred and/or discrimination against people by any grounds, contains offenses and claims towards other Users, the Administrator or any third parties whose rights are specified by the Law of United Kingdom “On the protection of public morality”, the Constitution of United Kingdom and other relevant regulations. Distribution of any erotic, sexual or pornographic information on the Website and Mobile Application is also prohibited. In case the Administrator incur any losses related with posting of illegal information, the User shall reimburse such losses of the Administrator in full amount.

6.6. The Content shall not include:

– restriction of rights of minorities;

– false representation as another person or representative of a company and/or community without sufficient rights, concerning also the staff and owners of the Administrator, as well as misrepresentation on properties and characteristics of any entities or objects;

– materials which the User has not right to disclose according to the law or in accordance with any contractual relations;

– materials violating rights concerning any patent, trademark, trade secret, copyright or other proprietary rights and/or copyright and adjacent rights of third party;

– adware, “spam” correspondence, “chain letters”, invitation to financial Services or imposing of services otherwise;

– materials containing computer codes designed to breach, destroy or limit the functionality of any computer or telecommunications equipment or programs to perform illegal access as well as serial numbers to commercial software products, logins, passwords and other means to obtain unauthorized access to paid resources of the Internet.

6.7. While using the Service SWIFT the Users have not right to store, post, transmit or otherwise distribute any information and/or intellectual property items that may lead to the violation of third parties’ rights, including the right for Personal Data protection.

6.8. In the event that the Users find information and / or objects of intellectual property, whose use is restricted or the rights belonging to third parties, the User is obliged to contact the Administrator and report the violation with the indication of the Internet address of the information and / or objects of rights intellectual property which, in the User’s opinion, violates the rights of third parties and to report the nature of such offense.

6.9. While using the Service SWIFT the Users can not carry out any actions that violate or can be the result of a violation of the applicable legislation of the United Kingdom or legislation of another state where the User is located, as well as relevant international legislation.

6.10. Any materials received by User through the Service SWIFT are applied by the User at own risk. The User is solely responsible for any damage to the computer and/or data after downloading and using these materials.

6.11. The Administrator has the right at the request of the relevant authority (law enforcement), but according to the current legislation, to provide such authority with the available information about the User, without excluding personal data.

7. PAYMENT FOR SERVICES, PROMO CODES.

7.1. Payment for the Services shall be made by the User in accordance with the tariffs set out in the Mobile Application and the Website. During periods of high demand for the Services (on holidays, road congestion, depending on weather conditions, and in other cases) tariffs may be increased. In this case, when the Order is placed by the User, the label “Increased demand” appears. The User has the right to adjust the amount of the proposed tariff using the functionality of the Mobile application and the Website. In case of the route’s change or long waiting of the passenger, the cost of the Services is recalculated according to the tariffs. The User agrees that in case of payment by a bank card, the respective difference of the cost will be deducted from his/her bank card.

7.2. The User pays for the Services directly to the Partner SWIFT. Payment by cash is made by the User by transferring cash to the Partner SWIFT who provided the Services.

7.3. The User may pay to the Partner SWIFT for the provided Services by a bank card through the Mobile Application or the Website. The User automatically goes to the site of the respective payment system and enters his personal data and bank card information directly on the website of this payment system. The Administrator does not store or transmit User’s bank card information.

7.4. The Administrator provides information assistance to ensure the acceptance of payments by bank cards from Users, and is responsible only for the correct determination of the cost of the Services to be paid to the Partner and the communication of such information to the Users. Acceptance and transfer of payments using bank cards are made by appropriate payment systems, authorized to provide the respective services.

7.5. Payment for the Services to the Partners SWIFT can also be made by the User through the Mobile Application using Google Pay, Apple Pay, provided that the respective mobile applications are downloaded to his mobile device.

7.6. The Administrator may provide promo codes to Users during advertisement activities and events aimed to increase the Users’ interest in the Services and to attract new Users; in order to use the promo code, the User shall fill it into the field “add a promo code” in the Mobile Application or Website.

     7.7. User agrees that promo codes can not be copied, sold, transmitted or made public; promo codes may be invalidated or canceled by the Administrator at any time and for any reasons; promo codes may only be used subject to the certain conditions that apply to such promo codes; promo codes are not exchangeable or refundable; in case of loss the promo codes are not renewed; replacement of the promo codes with money or any other benefit is not allowed; you can only use one promo code per transportation.

8. EXCLUSIVE RIGHTS AND GUARANTEES OF ADMINISTRATOR

8.1. The Administrator warrants that the intellectual property rights as for Service SWIFT, including but not limited to: Technology platform, Website, Mobile Application, any component thereof, including software, design elements, text, graphic images, illustrations, videos and other intellectual property rights belong to the Administrator.

8.2. The conclusion of this Agreement does not infringe the intellectual property rights of any third party. In case if any complaints or claims of third parties regarding the use of the Service SWIFT by the User, the Administrator is obliged to settle such complaints or claims solely and at his own expense.

8.3. This Agreement does not provide for any rights or permissions to the User to use the Service SWIFT, the Website and the Mobile application in any way other than their use for a functional purpose by the end consumer.

9. LIABILITY LIMITATION OF ADMINISTRATOR

9.1. The Administrator is not liable for any damage to life and health, any direct and/or indirect losses, material and/or non-material damage, liabilities or losses incurred as a result of the using or non-using of information posted on the Website and Mobile Application as well as using of the Service SWIFT; lack of opportunities to access Service SWIFT or use them; failure to provide or improper provision of Services to Users by Partners SWIFT; any actions or omissions of Partners SWIFT; availability or lack of Partners SWIFT’ authorities, permits, licenses, approvals, the presence or absence Partners SWIFT’ special legal status etc.; unauthorized distribution, modification or destruction of Users information as a result of any use of the Service SWIFT.

9.2. Website, Mobile Application, Service SWIFT are provided for use by Users according to the “as is” principle. The Administrator shall not be liable before the User that the Service SWIFT, the Website, the Mobile Application meet the expectations of the User and / or the Service SWIFT will be provided uninterruptedly, reliably, without errors. The Administrator is not responsible for making changes, temporary or complete termination of the Service SWIFT or any part thereof.

9.3. The Administrator does not guarantee permanent or unconditional access to the Service. SWIFT. The operation of the Service SWIFT may be impaired by acts of force majeure and other factors that are prevented or overcome beyond the scope of the Administrator.

9.4. The Administrator is not responsible for the performance and security of the information transmitted when making payments by means of the User’s bank cards, including the actions of the bank and international payment systems, or other participants in the technical process of settlement. All relationships in respect of making payments using bank cards shall be governed by the terms and conditions of the International Payment Systems and User’s agreements with the bank that issued the User’s bank card.

9.5. The Administrator is always ready to take into account the wishes and suggestions of any User regarding work of the Service SWIFT.

10. FINAL PROVISIONS

10.1. The present Agreement shall be governed by and construed in accordance with the legislation of the United Kingdom. Issues other than regulated by this Agreement shall be settled in accordance with the applicable legislation of the United Kingdom.

10.2. All possible disputes arising from relations governed by this Agreement shall be settled in the manner prescribed by the applicable legislation of the United Kingdom at the place of location of the Administrator. Throughout the text of this Agreement, unless expressly stated otherwise, the term “legislation” refers to the legislation of the United Kingdom.

10.3. Considering free use of the Service SWIFT, the rules on consumer protection, stipulated by the legislation of the United Kingdom, cannot be applied to relations between the User and Administrator.

10.4. Nothing in this Agreement shall be understood as the establishment between the User and Administrator of agency relationships, assignments, company relations, and relations as for joint activity, employment or any other relationship, not expressly provided in the Agreement.

10.5. In case one or more provisions of this Agreement shall be deemed invalid or such as have no legal effect because of any reasons, it does not affect the validity or applicability of the other provisions of the Agreement.

10.6. Inaction of the Administrator as for violation of the Agreement by the User or other Users does not preclude Administrator’s rights to take appropriate actions to protect its rights later and does not specify the Administrator’s waiver in case of further such or similar violations.

1. Terms and definitions

In the present Policy (hereinafter referred to as the «Policy”), unless the context requires otherwise, the following terms shall have the following meaning:

• Service SWIFT or Service - electronic system (marketplace), providing the possibility of information exchange between consumers and providers of passenger transportation services via the Portal or Mobile Apps;

• Administrator or SWIFT MOBILITY LTD , a company established under the laws of UK and duly registered under company number: 15296783

• Portal - Website https://www.swiftmobility.tech;

• Mobile App - an application for mobile devices “SWIFT” for iOS, Android and Windows;

• User - any legally capable individual who is at least 18 (eighteen) years old at the moment of registration, who accepted the provisions of User’s Agreement and uses Services of the Portal and Mobile Apps;

• Partner - legal entity or individual, which concluded a contract for the provision of information services to provide access to information on orders for the passenger transportation with Administrator or third party, authorized by the Administrator, via acceptation of Public Offer, placed on the Website of Administrator: https://www.swiftmobility.tech or in Mobile App, or on websites of third parties, authorized by the Administrator for the provision of information services;

• Services - passenger transportation services by automobile transport, ordered by the Users via the Portal and Mobile App and provided by the Partners

• Personal Data - information or set of data about an individual who is identified or can be specifically identified with their use;

• Bank Card - bank card of International payment system MasterCard, Visa.

• International payment system - international payment systems MasterCard, Visa. Based on the context of this Policy, international payment systems are determined depending on belonging of the User's Bank card to a certain international payment system. Access to the international payment system is carried out by the Service with the help of third parties authorized to provide financial services and having appropriate permits and licenses.

2. General provisions

2.1. The payment for Services is carried out according to the fares rates, placed in the charter «About» of the Mobile App and on the Portal.

2.2. In periods of high demand for the Services (including, on holidays, on pre-holiday days, on days of mass events, at traffic jams, depending on the weather conditions and also in other cases) the fare rates can be increased. In such a case while making an order by the User in the Mobile App and Portal shall arise the following notification: «Due to the high demand in your area fare rates were slightly increased. They are recommended for a quicker car supply and you can reduce the fare to the base, but searching time may significantly increase». The Administrator shall be entitled to make amendments to the above mentioned notification periodically. The User shall be entitled to correct the amount of proposed fare, using the functional capabilities of the App or Portal. While changing the route or extra waiting time, the trip сost shall be recalculated according to the fares. The User agrees, that in case of payment for the Services by a Bank card, the difference of recalculated сost will be automatically charged from his Bank card.

2.3. In accordance with the terms of the agreement for the relevant Services with the Partner and in accordance with the effective legislation the User shall have the obligation of payment for provided Services. The payment by cash is carried out by the User by direct transfer of cash funds to the Partner who provided the Service.

2.4. While there is a technical possibility of making payments for the Services by Bank cards, the User shall be entitled to carry out the payment for provided Services via its Bank card. Wherein the Administrator shall act as an authorized representative (agent) of the Partner and shall carry out information and technological assistance to ensure the acceptance of payments via the Bank cards from Users and shall provide the opportunity to transfer such funds to the Partners for provided Services with the involvement of a specialized financial company, authorized to provide money transfer services.

2.5. While carrying out of the payments for the Services via Bank cards the User shall be obliged to comply with the established rules and requirements of the International payment systems as well as banks, issuing Bank cards, regulating carrying out of payments via the Bank cards.

2.6. The bank wire transfers via the use of Bank cards is carried out by the bank. The Administrator, being the Partner's agent, shall be solely responsible for the correctness of the Service cost determining and providing of above mentioned information to the bank.

2.7. This Policy in part of above mentioned obligations of the Administrator as the Partner’s agent is directed to provide the possibility of payment for the Services via the use of the Bank cards by the User.

2.8. While paying via the Bank card the User regardless of his legal status and civil capacity complies with the rules and restrictions, specified in this Policy.

2.9. The User gives its direct, unconditional and irrevocable consent to obey of all the provisions of this Policy by obey of the Requirements for ensuring the possibility of paying for the Services via the User’s Bank cards, specified in chapter 3 of this Policy and/or by carrying out of paying for the Services via the use of the Bank cards. In case of the User’s disagreement with any provision of this Policy the User can’t use the service of Administrator.

3. The Requirements for ensuring the possibility of paying for the Services via the User’s Bank cards

3.1. For ensuring the possibility of carrying out payments for provided Services via the Bank card the User shall be obliged:

- to install on its personal mobile device (phone, smartphone, etc.) the Mobile App or to receive the access to the Service via the Portal;

- to register on the Portal or Mobile App indicating a mobile phone number;

- in User’s Profile in field «Payment cards» to mention the Bank card, via which in the future the User plans to pay for Services;

- While adding a Bank card the User is forwarded to the third parties’ form, authorized for providing of financial services, to enter a Bank card’s data: Number of card, Valid to, Card owner’s name, Secure code (CVV2).

If the Data, entered by the User, are valid and correct, the Bank card shall be successfully added to the User’s profile.

The Service shall not save and transfer the Users’ Bank cards’ data. All the Bank card’s data shall be transferred to the third parties’ form, authorized for providing of financial services.

The Administrator warrants that the Mobile App, installed on the Client’s mobile device, shall transfer all entered Bank card’s data in unaltered form directly to the bank with the use of secure communication protocols.

3.2. The User shall be obliged to mention reliable and accurate information for ensuring the possibility of paying for the Services via the User’s Bank cards. The Administrator shall not be liable for reliability and accuracy of the information provided by the User while registration as well as Bank cards’ data transferred by the User to the system.

3.3. While adding the Bank card the International payment system shall block the sum in the amount of 1,00 GBP, necessary for verification of card’s data; after successful transaction confirmation (confirmation of validity and activity of the Bank card) the blocking shall be canceled.

4. The order of payment for Services via Bank cards

4.1. The payment for provided Services via Bank cards is allowed exclusively while the availability of technical possibility and User’s compliance with the Requirements for ensuring the possibility of paying for the Services via the User’s Bank cards, provided by this Policy.

4.2. In the case of impossibility to make payment for the Services via the Bank card at any reason the User shall be obliged to pay by cash.

5. Warranties and liability

5.1. The Administrator shall not be liable for the working capability and ensuring safety and security of the transferred information while conducting payments via the User's Bank cards, as well as for the actions of the bank and the International payment systems, or other participants of the technical process of payments. All relations regarding payments via the Bank cards shall be regulated by the terms and conditions of International payment systems, obligatory for the User, and the User’s agreements with bank, issuing the User's Bank card.

5.2. The User shall be obliged not to transfer to the third parties its personal mobile device (phone, smartphone, etc.) with installed Mobile App. In case of loss of a mobile device with installed Mobile App, via which the User is intended to make payments for the Services via Bank card, the User shall be obliged to contact the bank immediately to block the Bank card.

5.3. Any actions, carried out from the mobile device of the User, that confirm the payment for provided Services, shall be deemed as the User’s actions. If the User has any suspicions regarding the safety of the Bank card use or its unauthorized use by the third parties, the User shall be immediately obliged to notify the bank, which issued the Bank card, and Administrator.

6. Confidentiality and personal data protection

6.1. Accepting this Policy, the User confirms that he got acquainted and unconditionally confirms its consent with Confidentiality Policy, placed on the Portal and Mobile App.

7. Final provisions

7.1. The Administrator shall be entitled to engage subcontractors in the territory of certain countries for the purposes of Service, transferring the information to the Partners, Users support and Service’s support on the territory of such countries.

7.2. The present Policy shall be governed by and construed in accordance with the legislation of the United Kingdom. Issues other than regulated by this Policy shall be settled in accordance with the applicable legislation of the United Kingdom. All possible disputes arising from relations governed by this Policy shall be settled in the manner prescribed by the applicable legislation of the United Kingdom. Throughout the text of this Policy, unless expressly stated otherwise, the term "legislation" refers to the legislation of the United Kingdom.

7.3. All possible questions and complaints concerning this Policy are sent to the Customer service by email: contact@swiftmobility.tech

7.4. The Administrator may amend, supplement or in any other way modify the Policy without prior notification of the User.

7.5. The Policy with all amendments and supplements is posted on the Portal and Mobile Apps. Hereby the User consents to amendments and alterations of the Policy without receiving any special confirmation of User.

7.6. In case one or more provisions of this Policy shall be deemed invalid or such as have no legal effect because of any reasons, it does not affect the validity or applicability of the other provisions of the Policy.

1. Terms and definitions

In the present Policy (hereinafter referred to as the «Policy”), unless the context requires otherwise, the following terms shall have the following meaning:

• Service SWIFT or Service - electronic system (marketplace), providing the possibility of information exchange between consumers and providers of passenger transportation services via the Portal or Mobile Apps;

• Administrator or SWIFT MOBILITY LTD , a company established under the laws of UK and duly registered under company number: 15296783

• Portal - Website https://www.swiftmobility.tech

• Mobile App - an application for mobile devices “Swift” for iOS, Android;

• User - any legally capable individual who is at least 18 (eighteen) years old at the moment of registration, who accepted the provisions of User’s Agreement and uses Services of the Portal and Mobile Apps;

• Partner - legal entity or individual, which concluded a contract for the provision of information services to provide access to information on orders for the passenger transportation with Administrator or third party, authorized by the Administrator, via acceptation of Public Offer, placed on the Website of Administrator: https://www.swiftmobility.tech or in Mobile App, or on websites of third parties, authorized by the Administrator for the provision of information services;

• Services - passenger transportation services by automobile transport, ordered by the Users via the Portal and Mobile App and provided by the Partners

• Order - an order on provision of the services on transportations of the Users and if necessary their baggage, structuring according to the required issues: itinerary, pick-up time, cost of the transportation, etc., performed by the Partner;

• Bank Card - bank card of International payment system MasterCard, Visa;

• International payment system - international payment systems MasterCard, Visa. Based on the context of this Policy, international payment systems are determined depending on belonging of the User's Bank card to a certain international payment system. Access to the international payment system is carried out by the Service with the help of third parties authorized to provide financial services and having appropriate permits and licenses.

2. Cancellation of the Order by the User

2.1. The User shall be entitled to cancel the Order, placed via Portal or Mobile App, before pick-up of the Partner’s automobile as well as after pick-up. In this regard the User clicks on the field «CANCEL» on the Mobile App or Portal.

2.2. The User is needed to choose the reason why the trip is canceled. If among proposed options no one suits, the User states his own reason in the line «Comment». After the User chooses or states the reason for cancellation of the trip, the Order shall be deemed canceled.

3. Refund, charge of funds in case of cancellation of the Order

3.1. The refund of payment for provided Services is not carried out.

3.2. In case of cancellation of the Order by the User before pick-up of the automobile, the payment carried out via the Bank card refunds on the User’s Bank card not earlier than in 30 (thirty) minutes after cancellation of the Order.

3.3. While cancellation of the order by the User after pick-up of automobile is not through the User’s fault or in case of cancellation of the Order by the Partner, the payment carried out by the User via the Bank card refunds on the User’s Bank card provided that User applies to the Customer service email address: contact@swiftmobility.tech

3.4. While cancellation of the order by the User after pick-up time of auto is through the User’s fault, including the case when the User did not appear at the specified address, the cost of pick-up of the automobile, depending on the class of the automobile according to the fares specified in the charter Fares of the Mobile Application and/or Portal, is charged from the User’s Bank card herewith the User fully and unconditionally agrees.

3.5. While paying for the Services via the Bank card the refund by cash is not allowed. The order of refund is regulated by rules of the International payment systems.

4. Final provisions

4.1. The Administrator shall be entitled to engage subcontractors in the territory of certain countries for the purposes of Service, transferring the information to the Partners, Users support and Service’s support on the territory of such countries.

4.2. The present Policy shall be governed by and construed in accordance with the legislation of the United Kingdom. Issues other than regulated by this Policy shall be settled in accordance with the applicable legislation of the United Kingdom. All possible disputes arising from relations governed by this Policy shall be settled in the manner prescribed by the applicable legislation of the United Kingdom. Throughout the text of this Policy, unless expressly stated otherwise, the term "legislation" refers to the legislation of the United Kingdom.

4.3. All possible questions and complaints concerning this Policy are sent to the Customer service by email: contact@swiftmobility.tech

4.4. The Administrator may amend, supplement or in any other way modify the Policy without prior notification of the User.

4.5. The Policy with all amendments and supplements is posted on the Portal and Mobile Apps. Hereby the User consents to amendments and alterations of the Policy without receiving any special confirmation of User.

4.6. In case one or more provisions of this Policy shall be deemed invalid or such as have no legal effect because of any reasons, it does not affect the validity or applicability of the other provisions of the Policy.